Your questions, answered...
We’ve put together a list of questions that we’re regularly asked, along with the answers, but if you need something more specific, please get in touch… Thanks!
Yes, our entry-level range of desks start from under £200 + vat, with office chairs starting at just over £100 + vat. These prices include local delivery and professional installation. However, most people do choose to spend more than this, investing in better quality furniture with improved styling, better features such as hidden wire management, or integral phone charging points, along with better build-quality. This generally works out to be more cost-effective and will often provide far better long-term value for money.
Yes, we’re passionate about supporting UK manufacturing businesses wherever possible. It helps to reduce our environmental impact, lowers transportation costs, and boosts the UK economy. In fact, a large proportion of our ‘made to order’ office furniture, along with our carpet tiles, and the upholstery fabric (used on our office chairs and soft seating ranges) are manufactured in the North of England. Inevitably, there will always be some items that we simply can’t source in the UK, but we do believe in using local manufacturers and UK suppliers wherever possible.
No, we offer free delivery and installation on all office furniture if the delivery address is within a 50-mile radius of our Doncaster based Showroom. If you’re located outside of this radius, drop us a message and let us know the details. On higher value orders, delivery and installation might still be free of charge, but for smaller orders, there might be a small additional charge to help cover the extra travelling time and fuel costs involved. Either way, we’re always open and honest and we’ll be happy to discuss this on an individual basis.
Yes, we have a 2,000 sq. ft showroom that shows off a selection of desks, seating, storage, and associated fit-out products such as carpet tiles on display, and we’re very proud of it. You can call in anytime between 9:30am and 4pm Monday to Friday, but if you’re planning a visit, please do call and let us know. That way, we can make sure one of our friendly project managers is available to show you around, look after you and answer any questions you may have.
Our basic space planning service is ‘free of charge’ and most people find this to be ideal for small, relatively simple projects. We’ll come out to your office, discuss your needs, and measure your available space. After a few days, we’ll come back to you with an accurate 2D space plan, along with some guide prices and some wood/fabric samples that we’d recommend for you project. We do offer this service free of charge, but we do it in good faith as we’ll typically spend around 2-3 hours putting your project ideas and plans together.
We also offer a much more comprehensive planning, design, and sample service that we call Design-Plus. It’s far more suited to mid-size and larger projects, where 2-3 hours work just won’t be enough. It includes us providing enhanced 2D and 3D space planning with various different layouts and design options, with bespoke creative mood-boards that show alternative finish and fabric options for your project, as well as a series of incredibly life-like 3D CAD renders that will give you a real insight into exactly what your finished workplace will look like.
Our DESIGN-PLUS service starts at just £295 + vat*. However, if you go ahead with the project – dependent on the projects overall size and value – we’ll sometimes credit the design fee either in part or in full, which could effectively make our Design Plus service free of charge – Ask for full details.
*Our DESIGN-PLUS Design Fee is dependent on the size of a project – Call for details.
Most of our standard workplace furniture and office seating comes with a 5-year warranty from the date of purchase, whilst some of our budget focussed, entry-level items come with a 2-year warranty. If cared for, and when used normally, we’d expect ‘hard’ furniture items, such as our standard desks, pedestals, and storage cupboard ranges to still look good, and work ‘as when new’ a decade or more after purchase.
An office chair however is often used/moved/sat on for up to 6-8 hours each day so is under more ‘everyday stress’ than a desk, cupboard, or drawer set – As such, they tend to wear-out a bit more quickly and fabric upholstery can sometimes show signs of wear or become marked after time. When cared for however, you should still expect a good quality office chair to have a useful working life of somewhere between six and ten years when in normal use.
Most of our workplace furniture can be made, delivered, and installed within 2-3 weeks, sometimes sooner. This includes many of our ‘made to order’ furniture products that can be specified in the exact finish and fabric option you choose. Some of our high-end executive desks, soft seating and reception furniture however can take a little longer to manufacture, but if you have a tight deadline to meet, let us know and we’ll do all we can to help.
Yes, we occasionally create bespoke furniture items and can make individual ‘one-offs’ for clients if they want something that’s made-to-measure, or they want something that’s a bit special.
Yes, most projects can be financed so that the cost can be spread over time. Leasing can offer a tax efficient and cost-effective way of achieving your ideal workspace whilst keeping cash reserves within your business, leaving existing bank credit lines unaffected. We work with several specialist finance brokers who can offer advice and arrange lease rental or lease purchase facilities for office furniture and fit-out projects. We have no direct involvement, and we don’t get any commission. We’re simply paid by the finance company once the work is complete and you pay a regular monthly or quarterly payment to them, which will typically spread the cost over a 3- or 5-year period.
Interior fit-out work can include everything from laying carpet tiles and building stud-walls/glass partitioning, to installing suspended ceilings and air-conditioning, moving electrics and data points, fitting window blinds, and much more besides. Many of these tasks are done by our own professional ‘in-house’ fit-out team, but we will occasionally partner with our own trusted and highly reliable sub-contractors who work as part of our team. This way, we can project manage every aspect of fit-out work, ensuring it’s done in a professional and timely manner, and always within any budget and timescale expectations.
Budget costs for interior fit-out work (excluding furniture) start from around £35 + vat per square foot, but no one project is ever the same as another so pricing is difficult to estimate. Costs depend on your individual requirements and the overall size of a project. However, once we know these details, we’ll be very happy to give you an estimate of the likely costs and timescales involved.
If you’re replacing your old office furniture, you might choose to sell it or give it away to a deserving charity, but we don’t normally take furniture away or dispose of it unless agreed beforehand in writing. If you require us to dismantle old furniture so that you can either store it or sell it yourselves, we can do this by prior arrangement, but if this takes a long time, this may incur an extra charge to cover additional labour costs.
No, our installation team will remove all cardboard and protective packaging and we’ll make sure we take it away to be either re-used or recycled responsibly. We’ll clean and polish your brand-new office furniture, tidy up after ourselves, and when we leave, your office should be ready for work!
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